Shipping policy
Last updated: April 4, 2026
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Time
Estimated delivery times:
- Ireland & EU: 5–7 business days
- International: 10–15 business days
Please note that delivery times may vary depending on location and external factors.
3. Shipping Costs
- Shipping costs are calculated at checkout
- Free shipping may be offered on selected promotions
4. Delays
We are not responsible for delays caused by:
- Courier companies
- Customs processing
- High demand periods (e.g. holidays)
5. Tracking Orders
Once your order is shipped, you will receive a tracking number via email.
If you do not receive tracking within 5 days, please contact us.
6. Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered.
If you experience issues, please contact the courier directly or reach out to us — we will try to assist.
8. Customs & Import Taxes
For international orders, customers are responsible for any customs fees, import duties, or taxes.
9. Contact Us
If you have any questions about shipping, contact us: